DockClaim Site

Dashboard

What you're owed, what you've recovered, and what needs you today.

Getting started

Five steps to your first collected claim.

Open claims

Billable detention not yet paid, denied, or dropped.

Your data

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Demo data is synthetic and clearly labeled — it never loads by itself. Your account always starts empty.

Loads

Every load carries its detention terms. Set them before you roll — the terms are the claim.

New load

The checkbox is the whole game. Claims without written terms get denied — get the clause in before you book.

All loads

Tap a load's timer to log detention at the dock.

Dwell Timer

One tap per event, right at the dock. Timestamps are your proof — tap them when they happen.

Timeline

Claim Builder

The math is automatic. Pick the email, copy it or download the pack, send it, mark it.

One shippable file — timeline, the math, and the claim email. Attach it to your invoice or your email to the broker.

Generated email

Broker Scorecard

Who pays detention vs who stiffs — built from your claim history. Check it before you book.

Templates

The two things that win claims: terms in writing before you book, evidence while the clock runs.

Rate-con detention clause

Paste this into every rate confirmation and get the broker's initials — before booking.

Evidence checklist

Capture while the clock runs — this is what turns a complaint into a paid invoice.

Phone/GPS timestamp at arrival (Dwell Timer)
Check-in time, separate from arrival
Photo of BOL with in/out times, initialed by the facility
Gate ticket / lumper receipt
Texts or emails with the broker about the delay
ELD "On Duty" status screenshot at the facility